Technical Support

Stuck? Lost? Confused? Let us know!

For organizations with Groundwire Consulting support plans we respond to support requests within one business day. For everyone else we typically respond within three business days of receipt. If your issue is a website emergency please check the box at the bottom of the form.

Contact Information

Please provide some information about yourself

Your E-Mail Address ■

Your Name ■

Phone

Organization ■

Support Request

Tell us about the problem you are having or the help you need.

Service Area ■

Type of Request ■

Short Summary ■

Request Description ■

Is this a website emergency?

If things are really dire (for example, your website is down) check this box and we'll alert our system administrators instantly. This will send a text message directly to our system administrator's phone, so please be sure this is really an emergency. They'll respond within an hour every day of the year from 9am to 9pm. Please check our "server status updates" (listed above and to the right) to make sure this isn't a known problem.

Are you a human? ■

Please enter the letters and numbers below

Everything You Want to Know: Groundwire News (from our parent nonprofit) hooks you up with free sparkly advice, articles and tech tips mostly relevant to the work you do.; Sign Up

Making us Blush

Your team explains things really well, asks all the right questions, asks for input at the appropriate places and is just great to work with! I love you guys.

Paige Van Riper

Director of Engagement and Technology

Tree People

gwiretweets