Technical Support

Stuck? Lost? Confused? Let us know!

For organizations with Groundwire Consulting support plans we respond to support requests within one business day. For everyone else we typically respond within three business days of receipt. If your issue is a website emergency please check the box at the bottom of the form.

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Is this a website emergency?

If things are really dire (for example, your website is down) check this box and we'll alert our system administrators instantly. This will send a text message directly to our system administrator's phone, so please be sure this is really an emergency. They'll respond within an hour every day of the year from 9am to 9pm. Please check our "server status updates" (listed above and to the right) to make sure this isn't a known problem.

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Everything You Want to Know: Groundwire News (from our parent nonprofit) hooks you up with free sparkly advice, articles and tech tips mostly relevant to the work you do.; Sign Up

Making us Blush

New tools are sweet, it's true. However, a new tool does not a strategy make. Groundwire Consulting has helped ICL sift through the various online advocacy tools out there and select the best options for us given our budget and theory of change. From the beginning our tech and web upgrades have been linked directly to our strategic goals.

Sara Arkle

Communications Associate

Idaho Conservation League

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